Another month goes by, another milestone is achieved by our brilliant mortgage team.
Our Mortgage Broker in Newcastle pride themselves on providing a 5-Star Customer Service to every customer they speak to, easing them into the process and sticking by them every step of the way. This level of service is often why our customers leave such wonderful reviews and, in many cases, come back to us with more properties and/or their remortgage.
As a reward for such dedication to the company values and our customers, our very generous Directors treated the company to a lovely KFC Friday. Boneless Banquets, Zinger Stacks, Fillet Wraps – Only the best for our fantastic team!
It’s moments like this where you get to reflect upon the service we all provide as a collective, realising just how special things are.
From the Mortgage Advisors who work between them work 7 days a week from early in the morning until late at night, sometimes sacrificing their breaks in order to ensure customers get a full 5-Star experience.
To the Administrative team who deal with incredibly tough work on a daily basis, checking through details with a fine-toothed comb and ultimately ensuring a submission turns into an offer. Despite their often long days, they remain a beacon of positivity in the office and are an inspiration to us all.
Without the efforts of these teams combined, we wouldn’t receive the reviews we do, which in turn would leave us less business! We say this as recent case study research has shown a vast amount of our customers come to us based on what previous reviews have said.
We can’t thank our wonderful customers enough for being so kind to us in return! If you would like to see some of our most recent customer reviews, please see our customer reviews page.
Our customers mean the world to us and we are very proud of our ability to help them find their dream homes. If you need some 5-Star Mortgage Advice in Newcastle, get in touch and we’ll see how we can help you too!