Our Mortgage Advice Service in Newcastle

Mortgage Broker in Newcastle

As a mortgage broker in Newcastle, our job is to support you through the whole mortgage process, making it a stress-free and easy-going experience. We also aim to try and find you a competitive mortgage product that is tailored to your specific financial and personal circumstances.

For us, it’s important that the customer knows exactly how our service works and in what order different parts of the process come in. To give you an insight into our process and how it works, we have put together a small guide that we think you’ll find useful.

How does our process work?

As a mortgage broker in Newcastle, we’re open and honest with you 100% of the time. Step by step, let’s take a look at our process and how it works.

Step 1

1. First of all, once you contact our responsive team, we will take some details from you so that we can get a picture of who you are and what you’re looking to do. This also helps us select the perfect mortgage advisor in Newcastle to pair you with.

Following the chat and a fact find to fill out, we will get you booked in for your free mortgage consultation with your own dedicated mortgage advisor in Newcastle.

Step 2

2. During your free consultation with your dedicated advisor, they will ask you a few more questions. This will give them a closer look into your mortgage needs. From here on out, this advisor will take care of you and help you find the perfect mortgage deal for you!

If they manage to find you a great deal that benefits both your personal and financial situation and you’re happy to take it up, we are ready to continue to the next step.

Step 3

3. This step continues right after your consultation. Your advisor will arrange a mortgage agreement in principle (AIP) for you within 24-hours of your consultation.

Having an AIP in place early on in the process is crucial. It shows a seller that a lender is willing to let you borrow from them. This is of course agreed in principle that you can provide evidential documents to back up your income, credit score, etc. During this part of the process, if you haven’t already found a home to make an offer on, you can start hunting for houses with your AIP to back up any offers.

After your AIP is in place, we’ll begin collecting evidential documents from you to back up your mortgage application. This will include payslips, bank statements, photographic ID, etc. These documents and the amount that you need to supply could vary if you are a self-employed applicant.

Step 4

4. As soon as everything looks good on our end, we can move to the mortgage application submission stage!

We’ll only submit your mortgage application if we know that you’ll pass your lender’s credit scoring criteria; we don’t want it to be declined. Once your application is with your potential lender, it’s just a waiting game now. During this time, we’ll be regularly informing you on the progress of your mortgage application.

As soon as we get the green light, we will be in touch straight away to give you the confirmation that you’ve had your mortgage application accepted. Congratulations, you’re now on the road to moving into your new home!

Our service

Now that you know our step by step process, how does our service impact your mortgage journey?

Specialist situations

At Newcastlemoneyman, we want you to have the easiest mortgage process possible and come out with a great mortgage deal. We also deal with specialist cases, so if you are struggling to get a mortgage through the traditional mortgage route, our service is in place to offer help when needed. Our mortgage advisors in Newcastle have been helping customers overcome complex cases for over 20 years now – we have the expertise at hand!

We’ve had customers in the past who’ve been turned away from their bank and we’ve still been able to get them a mortgage offer. We love a good challenge and our team would love to help anyone struggling applicant in a complicated mortgage situation.

Customer service

Customer service means everything to us, we want to ensure that you’re fully satisfied with every single part of our service.

Over our long history of working within the mortgage sector, we have accumulated a large number of customer reviews. We appreciate every bit of feedback that we receive, it really does keep us going!

Here are some examples of some customer experiences with Newcastlemoneyman:

Newcastlemoneyman-Review-1 Newcastlemoneyman-Review-2 Newcastlemoneyman-Review-3

Feel free to check out more of our reviews! On our reviews page, we have plenty more for you to look at. You may even come across a customer that’s been in the same situation as you.

Speak to a Mortgage Advisor in Newcastle

Now that you’ve learnt more about our service, it’s your job to get in touch. We are available 7 days a week, therefore, you can choose when to contact us.

You should take advantage of our free consultation. Whether you’re a first-time buyer or moving home in Newcastle, we recommend taking this free service!

Why use a Mortgage Broker?

The benefits of using a Mortgage Broker in Newcastle

Why use a Mortgage Broker | MoneymanTV

Some key points we would like to make to why to use a Mortgage Broker in Newcastle, we believe there are a lot of more positives if you came to us rather than going straight to a Mortgage Lender.

Considered, it’s worth exploring your options, and we find that most people use a Mortgage Broker in Newcastle. However, this article will balance the pros and cons of both paths.

Broker vs Lender | Mortgage Advice in Newcastle

A Mortgage Broker in Newcastle like us, we likely charge a broker fee on top of other costs, whereas Lenders don’t require this payment saving you money.

You argued that “The Bank Manager knows my finances inside out,” but when credit scoring came in those statements were made redundant, you might find that the Lenders offers exclusive direct deals.

They did this to attract businesses from both consumers and brokers alike. These deals are sometimes available only via the Mortgage Broker and not the branch.

Mortgage Advice Then vs Now

Back in the day, Lenders would be allowed to let any member of staff away from you towards a potential mortgage (that likely wouldn’t benefit you), without any proper mortgage advice or consumer protection.

By 2014 this got banned, with only experienced Mortgage Advisors allowed to provide Mortgage Advice and make recommendations for their products; customers ended up waiting on an extended period just for an initial appointment.

Sometimes this can happen, which isn’t great when you’ve had an offer accepted for a property. With issues like this application via Mortgage Brokers started to climb.

We offer a same day service, aiming to put you through to a qualified Mortgage Advisors in Newcastle within the same day or immediately after making a call.

The Challenger Nowadays

Now the challenge is finding a lender whose criteria and features can be personalized based on your circumstances. Bear in mind, though, that the deals with the lowest rates tend to carry arrangement fees.

No matter how good a Lenders deal is, you’ll have to take note of the affordability, and this is such a big deal. Many people choose to go with a Mortgage Broker in Newcastle as we can compare the criteria and find something tailored to your circumstances.

Newer Regulations

These days, thanks to regulations post Credit Crunch, mortgage applications are no longer straightforward. There are a variety of things that could potentially be a hindrance when you’re making your application. These can include:

  • You having a poor credit history.
  • You are receiving a self-employed income.
  • I am having a mixed deposit source, i.e. Gifted & Savings.
  • Opting for Let to Buy. Renting your current home to buy another.
  • Being a contractor or working under a zero-hours contract.
  • You’re striving on the affordability front.

Lending Criteria’s

Over the years, Mortgage Lenders would show their competitive side, often trying to offer better deals than the next Lender. Nowadays, because of tightened margins, their differences come from their lending criteria.

Examples of these include the amount some would lend to the self-employed compared to others, as well as being slightly more lenient to previous adverse recordings on your credit report.

Why you should come to us?

Whatever the situation, it is unique to you. When you explain this to an experienced Mortgage Broker in Newcastle, they will likely have encountered something similar before. Hopefully, they’ll use this experience to recommend the most appropriate mortgage for you at the lowest rate available to you.

Our service we go above and beyond to our customers, they rely on us, even if the application is straightforward. We can discuss how much they’re planning to offer on a property, recommend services such as solicitors and property surveys, and go through any available protection.

Still need more convincing?

Another significant aspect of the service a Mortgage Broker in Newcastle provides is the ability to be more responsive than the lenders’ direct propositions. Out of hours and weekends, appointments are commonplace, as are our Mortgage Advisors in Newcastle working late on an evening to respond to customers’ emails.

Overlooked factors on why most applicants prefer a mortgage broker is that everyone seems to be busy, and you just might need someone to handle the full transaction and take away your stress. Professional applicants will see the benefits of this as they have clients of their own that they’re able to charge their services.

Maybe in the future, lenders will want to take back more clients from brokers. If this happens, it’s relatively unlikely they’ll staff-up their branch networks. It’s more than likely they will make investments in technology to transact with customers online.

Contact us now

For clients who want to do business that way, with say a straight forward product switch, it’s great. Generally, whether they’re First Time Buyers in Newcastle, Self-Employed in Newcastle, or looking to Remortgage in Newcastle contact us now and speak to experienced Mortgage Advisor in Newcastle today.

Lockdown 2.0 & The Property Market

Mortgage Advice in Newcastle

On Saturday 31st October 2020, the British Prime Minister Boris Johnson announced that England would enter a nationwide lockdown starting from Thursday 5th November to Wednesday 2nd December. These restrictions were put in place in order to try and reduce the spread of the coronavirus.

In comparison to the lockdown, this time around, the restrictions and guidelines are not as tight. This ease of restrictions has allowed more industries and educational systems to remain open. Now that we are a couple of weeks into the lockdown, as a Mortgage Broker in Newcastle, we think that it’s safe to say that the property market will stay open and carry on as normal.

When we say carry on as normal, you also have to factor in social distancing guidelines and the strict measures that come with taking property viewings etc. Despite the few restrictions, the market is still standing on two feet and we are still operating as usual at your mortgage Broker in Newcastle; here is what you are able to do over the lockdown:

  • View a property to buy or rent
  • Visit estate agents, letting agents, sales offices and show homes
  • Move home
  • Prepare a home to move into
  • Prepare a home for sale or rent

In Newcastle, we have received questions about the lockdown and the property market from all different types of mortgage applicants, some First Time Buyers, some Home Movers. Since this is quite a hot topic at the moment, we thought that it would be best to answer the most frequently asked questions and break them down so that you can get a Mortgage Broker in Newcastle’s perspective on the property market.

Lockdown property market advice in Newcastle

Can I move home in lockdown?

As you know, during the last lockdown the restrictions were a little tighter; luckily in this lockdown, you are still able to move home. Home removal services, van hire, everything that you need to begin your Moving Home journey is available.

One of the most important thing that you need to remember when moving home during times like these, is to stick to the social distancing guidelines. It’s very important that you follow these rules, especially if you are taking regular house viewings.

Can I visit my estate agents?

The answer to this question is yes… that’s if your estate agents are open. Some estate agents have chosen to close their branches and have all of their employees working from home. This may not be the case for your estate agents though, so it’s probably best to check whether they are open or not first.

In this day and age, it’s not unusual to find a business that only transacts over the phone, it’s just the way things are now. If your estate agents are operating from home, don’t worry as you can still do everything and start your process over the phone/online. We advise that you take your time if you are doing everything online, and make sure that you clearly understand everything that is being communicated.

Can I continue with house viewings?

You are still allowed to take up house viewings yes, however, if it’s possible, you could try your estate agent’s virtual house viewing if the offer is on the table. Quite a lot of home buyers are scooping up this option; as a Mortgage Broker in Newcastle, we expect the number of people taking virtual house viewings to increase further too.

Even though a virtual viewing may be a homebuyers safest option, we do understand that nothing beats a house viewing in person. Choosing your home as First Time Buyer or a Home Mover in Hull is a huge life decision, so if you wanted to go down the normal route, it’s completely okay to do that too.

If you are taking up a house viewing in Newcastle, your estate agent will arrange a date and time for you to go and visit the property (or vice versa if you are selling a property). Depending on the time of day and the homeowner’s situation, they may want to go out for a bit so that there are as few people within the household as possible.

Can I put my property on the market?

Since the property market hasn’t been put on pause like the first lockdown, you can still continue the home selling process as normal. You will need to factor in everything that comes with selling a property though, this will include choosing an estate agent, selecting a property valuation, getting pictures taken of the property, etc.

There may be a slight delay at some points of the home selling process and this is down to the new guidelines and restrictions that have been put in place. Estate agents are very busy at the moment and probably have their desks piled up with enquiries. With all of the current measures in place, things that are normally easy to process are taking a little longer.

Can I still use conveyancers?

Yes, conveyancers are still remaining open during lockdown 2.0. They will still be available to support your property sale. Furthermore, we advise that you be patient as most solicitors are working from home so it’s natural that things will probably come slower.

Can I take out a mortgage payment holiday during this lockdown?

As a Mortgage Advisor in Newcastle, this is a question that we’ve received quite a lot during these last few weeks.

In this lockdown, even though it’s a lot shorter and less strict, you are still able to take out a mortgage payment holiday, but only if you absolutely need to. If you need to take out a mortgage payment holiday, you should get in contact with your Mortgage Broker in Newcastle or your lender, it’s your choice. You can also check out our mortgage payment holiday article for more useful information too.

If you took out a mortgage payment holiday during the last lockdown and are currently still on the scheme, you can extend your holiday so that it comes to a total of six months holiday. However, if you have already had a six month payment holiday, you have already reached the six month limit and therefore unlikely that you will be able to access this scheme again.

Catching up to speed

Catching up to speed

The property market is slowly catching back up to speed; with a little more time and the help from 2021, we are hoping that the market resumes back to normal sooner rather than later.

If you are wanting to start the mortgage/home buying process, you should get in touch with your expert Mortgage Advisor in Newcastle – Newcastlemoneyman. We have been delivering Mortgage Advice in Newcastle for over 20 years now and we know exactly what to do, even in times like these.

Despite the global situation, we are still determined to help secure you an amazing mortgage deal! We want the process to run as smoothly as you, get in touch for a free mortgage consultation.

Christmas Property Hunting 2020

Open & Honest Mortgage Advice in Newcastle

Christmastime is becoming one of the best times to search for properties online as you can get ahead of the New Year Rush.  In-between Christmas and New Year there is historically a spike in online property viewings because people are off work and they can spend time exploring options with everyone who needs to be involved.

If you’re Christmas property hunting, our team will be available during this period to provide guidance, support and answer all your questions.

Why Speak to a Mortgage Advisor when Christmas Property Hunting?

Due to the pent-up demand in the market, we’re predicting that January will be a busy month for the property market. If you can ensure that you are ‘Mortgage Ready’ before others, you will increase your chances of having your offer accepted.

Speaking to a Mortgage Advisor in Newcastle this December will hopefully put your mind at rest as well as saving you valuable time and money.

First-Time Buyers

If you are a first-time buyer, we would recommend that you speak to an Expert Mortgage Broker in Newcastle to help you through the whole home buying process. Our fantastic team of Mortgage Advisors will take care of you and try to secure you the best mortgage deal for your personal situation.


If you are moving home, January is always the busiest time of the year for estate agents. To be ahead of the game, and to avoid the rush, act now. Approach estate agents and see when is the earliest time they can value your home, take pictures and get your property listing ready to go live?

From your initial conversations to getting your home listed, it could take a couple of weeks. Also, seeking mortgage advice in advance will give you an advantage. You’ll be equipped with answers to all your questions be ready for when you get that all-important offer call.

Gifted Deposits

Gifted Deposits from family members are a brilliant way to help with a new property purchase. Whether you are a first-time buyer or a home mover looking to move up the ladder. Find out more Gifted Deposit Mortgage Advice in Newcastle here.

Mortgage Advice in Newcastle

As experts within the mortgage industry, we have lots of valuable knowledge and experience that will help you through the mortgage process. Our expertise could prove highly beneficial if you face any problems.

If you contact our skilful team of Mortgage Advisors today, you’ll receive a Free Initial Mortgage Consultation.

Mortgage Broker in Newcastle

Past & Present Apprentices | NAW2020

For National Apprenticeship Week 2020, we thought we’d pause for a minute to think about reflecting upon our younger employees who recently completed their apprenticeships, as well as those who are currently working their way through one.

Following the success of earlier apprentices Thomas Bowes (formerly of the Customer Care team, now a Mortgage Advisor in Newcastle) and Laura Aves (a Dedicated Case Handler who assists our Mortgage Advisors in Newcastle), we decided that apprenticeships were the way to go when looking to hire new employees.

Tom & Laura | Newcastlemoneyman

It gives us a feeling of pride and accomplishment, allowing youngsters to encounter an opportunity in what is likely their first employment, allowing them to learn and grow with skills they wouldn’t otherwise learn. We’re helping to build their futures whilst they’re also able to earn a living.

Recently Completed Apprenticeships

Former apprentice Michael Sallabank undertook a Digital Marketing Apprenticeship with the company.

Two years after his starting date and Michael is very much still a part of the Moneyman team. It’s been several months since he completed his apprenticeship and he’s now a fully-fledged digital marketer.

As a collective, the Marketing team helps create brand awareness, allowing potential home buyers to take their first steps towards Mortgage Advice in Newcastle.

Next, we have Chloe Masters, who is celebrating her 1st work anniversary today. Chloe is one of the youngest members of the Newcastlemoneyman team, now becoming a Dedicated Case Handler.

Finishing her apprenticeship recently, Chloe now joins fellow former apprentice Laura in assisting the Mortgage Advisors with their work.

Michael & Chloe | Newcastlemoneyman

Current Apprenticeships

At this present time, the Newcastlemoneymangroup has two Apprenticeships. Lee Underwood and James Lawson all joined the group in late 2019, undertaking a Digital Marketing Apprenticeship, the marketing disciples hope to take the mortgage head-on and create even more brand awareness for budding home buyers looking to find expert Mortgage Advice in Newcastle.

Here at Newcastlemoneyman, we appreciate everyone who walks through our doors and we always enjoy watching our apprentices grow over time as both workers and people. We look forward to seeing who joins our team in the future!

Lee & James | Newcastlemoneyman

Behind the Scenes Celebrations

Our Mortgage Advice Team Celebrating Achievement

Another month goes by, another milestone is achieved by our brilliant mortgage team.

Our Mortgage Broker in Newcastle pride themselves on providing a 5-Star Customer Service to every customer they speak to, easing them into the process and sticking by them every step of the way. This level of service is often why our customers leave such wonderful reviews and, in many cases, come back to us with more properties and/or their remortgage.

As a reward for such dedication to the company values and our customers, our very generous Directors treated the company to a lovely KFC Friday. Boneless Banquets, Zinger Stacks, Fillet Wraps – Only the best for our fantastic team!

It’s moments like this where you get to reflect upon the service we all provide as a collective, realising just how special things are.

Dedicated Mortgage Advisor in Newcastle

From the Mortgage Advisors who work between them work 7 days a week from early in the morning until late at night, sometimes sacrificing their breaks in order to ensure customers get a full 5-Star experience.

To the Administrative team who deal with incredibly tough work on a daily basis, checking through details with a fine-toothed comb and ultimately ensuring a submission turns into an offer. Despite their often long days, they remain a beacon of positivity in the office and are an inspiration to us all.

Always go above and beyond for our customers

Without the efforts of these teams combined, we wouldn’t receive the reviews we do, which in turn would leave us less business! We say this as recent case study research has shown a vast amount of our customers come to us based on what previous reviews have said.

We can’t thank our wonderful customers enough for being so kind to us in return! If you would like to see some of our most recent customer reviews, please see our customer reviews page.

Our customers mean the world to us and we are very proud of our ability to help them find their dream homes. If you need some 5-Star Mortgage Advice in Newcastle, get in touch and we’ll see how we can help you too!

Newcastlemoneyman.com & Newcastlemoneyman are trading styles of UK Moneyman Limited, which is authorised and regulated by the Financial Conduct Authority.
UK Moneyman Limited is Registered in England, No. 6789312 | Registered Address: 10 Consort Court, Hull, HU9 1PU.

Authorised and Regulated by the Financial Conduct Authority.
We are entered on the Financial Services Register No. 627742 at www.register.fca.org.uk

The information contained within the website is subject to the UK regulatory regime and is therefore primarily targeted at customers in the UK.
Should you have cause to complain and you are not satisfied with our response to your complaint, you may be able to refer it
to the Financial Ombudsman Service, which can be contacted as follows

The Financial Ombudsman Service, Exchange Tower, London, E14 9SR

© 2023 Newcastlemoneyman

Newcastlemoneyman – Clavering House, 1 Clavering Place, Newcastle Upon Tyne, NE1 3NG.

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