As a mortgage broker in Newcastle, our job is to support you through the whole mortgage process, making it a stress-free and easy-going experience. We also aim to try and find you a competitive mortgage product that is tailored to your specific financial and personal circumstances.
For us, it’s important that the customer knows exactly how our service works and in what order different parts of the process come in. To give you an insight into our process and how it works, we have put together a small guide that we think you’ll find useful.
As a mortgage broker in Newcastle, we’re open and honest with you 100% of the time. Step by step, let’s take a look at our process and how it works.
1. First of all, once you contact our responsive team, we will take some details from you so that we can get a picture of who you are and what you’re looking to do. This also helps us select the perfect mortgage advisor in Newcastle to pair you with.
Following the chat and a fact find to fill out, we will get you booked in for your free mortgage consultation with your own dedicated mortgage advisor in Newcastle.
2. During your free consultation with your dedicated advisor, they will ask you a few more questions. This will give them a closer look into your mortgage needs. From here on out, this advisor will take care of you and help you find the perfect mortgage deal for you!
If they manage to find you a great deal that benefits both your personal and financial situation and you’re happy to take it up, we are ready to continue to the next step.
3. This step continues right after your consultation. Your advisor will arrange a mortgage agreement in principle (AIP) for you within 24-hours of your consultation.
Having an AIP in place early on in the process is crucial. It shows a seller that a lender is willing to let you borrow from them. This is of course agreed in principle that you can provide evidential documents to back up your income, credit score, etc. During this part of the process, if you haven’t already found a home to make an offer on, you can start hunting for houses with your AIP to back up any offers.
After your AIP is in place, we’ll begin collecting evidential documents from you to back up your mortgage application. This will include payslips, bank statements, photographic ID, etc. These documents and the amount that you need to supply could vary if you are a self-employed applicant.
4. As soon as everything looks good on our end, we can move to the mortgage application submission stage!
We’ll only submit your mortgage application if we know that you’ll pass your lender’s credit scoring criteria; we don’t want it to be declined. Once your application is with your potential lender, it’s just a waiting game now. During this time, we’ll be regularly informing you on the progress of your mortgage application.
As soon as we get the green light, we will be in touch straight away to give you the confirmation that you’ve had your mortgage application accepted. Congratulations, you’re now on the road to moving into your new home!
Now that you know our step by step process, how does our service impact your mortgage journey?
At Newcastlemoneyman, we want you to have the easiest mortgage process possible and come out with a great mortgage deal. We also deal with specialist cases, so if you are struggling to get a mortgage through the traditional mortgage route, our service is in place to offer help when needed. Our mortgage advisors in Newcastle have been helping customers overcome complex cases for over 20 years now – we have the expertise at hand!
We’ve had customers in the past who’ve been turned away from their bank and we’ve still been able to get them a mortgage offer. We love a good challenge and our team would love to help anyone struggling applicant in a complicated mortgage situation.
Customer service means everything to us, we want to ensure that you’re fully satisfied with every single part of our service.
Over our long history of working within the mortgage sector, we have accumulated a large number of customer reviews. We appreciate every bit of feedback that we receive, it really does keep us going!
Here are some examples of some customer experiences with Newcastlemoneyman:
Feel free to check out more of our reviews! On our reviews page, we have plenty more for you to look at. You may even come across a customer that’s been in the same situation as you.
Now that you’ve learnt more about our service, it’s your job to get in touch. We are available 7 days a week, therefore, you can choose when to contact us.
You should take advantage of our free consultation. Whether you’re a first-time buyer or moving home in Newcastle, we recommend taking this free service!